Medicaid Transportation Services

CRIS Rural Mass Transit District (CRIS RMTD) can now provide non-emergency Medicaid transportation services for residents of Vermilion County. Trips are available throughout Vermilion County and to the Champaign-Urbana area for all clients that qualify through Medicaid.

Medicaid rides must be going to a medical appointment (not shopping or to work). The medical appointment must be scheduled, or if going to a walk-in visit, the approval process must be able to confirm that the Medicaid provider will take walk-ins.

The approval process can take a few days so it’s always a good idea to submit your request at least a week before your appointment. To request a trip, you must first call First Transit at 877-725-0569 to get your Medicaid trip approved. After the trip is approved, First Transit will give you a reference number. You can then call to arrange your trip with CRIS RMTD.

To find out if you qualify for Medicaid transportation services and the information you will need to get your ride approved, CRIS RMTD had produced a brochure that will answer many of your questions. To get a copy of this brochure, call CRIS RMTD at 217-443-2287or click here.

SCHEDULING

How to apply for medical transportation?

The Illinois Department of Healthcare and Family Services has contracted First Transit to help them manage the NETSPAP program. First Transit is not a transportation company. First Transit receives all your requests for transportation and then decides if they can be approved or if they have to be denied based on the rules given by HFS. For example, they have to make sure that you have Medicaid, that you have a scheduled appointment, and that you are going for a service that is covered by Medicaid. This process can take a few days so it’s always a good idea to

submit your request at least a week before your appointment. If your request is approved, you can then arrange your trip with CRIS Rural Mass Transit District for transportation within Vermilion County.

Do I Qualify?

– You must be covered by Medicaid on the day of your appointment.

– You must have no other way to get to your appointment.

– You must be going to a medical appointment (not shopping or to work).

– Your medical appointment has to be scheduled, or if you’re going for a walk-in visit, we must be able to confirm they take walk-ins.

– You must be riding in the least expensive mode of transportation that meets your needs.

– You must be going to the closest medical provider that takes the Medicaid card.

– You must be going for a medical service that is covered by Medicaid.

To request a trip, call First Transit at: 877-725-0569 to get your trip approved.

What Do I Need?

– Your Medicaid ID number (9-digit Recipient Identification Number).

– Your name (if someone else is calling for you they may need an OK from you before they can continue talking to them).

– Information on how you have been getting to your medical appointments before using this service.

– If there are medical or non-medical reasons why you cannot use public or other transportation.

– The date and time of the appointment.

– Your pick-up address and phone number.

– The address and phone number of where you are going.

– The name of the office/clinic/hospital where you are going.

– The name of the doctor you will be seeing.

– The general reason for your doctor’s visit.

– If you use a walker, wheelchair, or cane.

– If you can travel by yourself.

– The name of your preferred transportation company.

After trip is approved, First Transit will give you a reference number.

How do I schedule my medical transportation?

After you have your reference number from First Transit, contact CRIS Rural Mass Transit District at least one week prior to when you need the ride to schedule your trip.

By Phone – Call CRIS Rural Mass Transit District at 217-443-2287 and speak to a Customer Service Representative.

CRIS Rural Mass Transit District
615 E. Voorhees St.
Danville, IL 61832

Please keep in mind that you may need to call CRIS RMTD a few days after you submit your request to check on the status of your reservation.

Four (4) no-shows and/or late cancellations in a 30-day period will result in a one month probationary period. Any no-shows and/or late cancellations while on probation will result in a one month suspension of services.

Who is eligible?

Any resident living in Vermilion County who is a Medicaid recipient and has made the call to get transportation approved by First Transit.

Providing convenient transportation services has been the business of CRIS Rural Mass Transit District for over 30 years. Our service provides on-time dependable transportation services to the residents of Vermilion County. CRIS Rural Mass Transit District provides:

*Origin to destination services between the hours of 6:00 am and 6:00 pm, Monday through Friday (except all federal holidays).

*Origin to destination service — Drivers will assist passengers loading or unloading from bus. Passenger must be able to go from door to location or have a personal care attendant that can assist.